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Frequently Asked Questions

How do I log in and find my content

Step 1: Go to this page

Step 2: Enter your email address and password. If you lost or forgot your password there are instructions on this page.

Step 3: Once you are logged in, you can find your programs and courses in the navigation menu under Select a Program.
You will only see programs you are subscribed to.
Now, just click on a program to go directly to the program page.

On mobile devices, the navigation menu looks different so click the navigation menu to expand it.

Step 4: You should be redirected to the program page.

To select another program just repeat step 3.

What to do if you lost your password

This only works if you are already a member.

Step 1: Go to this page

Step 2: Click on “Lost Password?”

Step 3: Enter the email address that you use to log into the site and click the button

Step 4: Check your inbox for an email from [email protected]

Step 5: Save your password in a safe place (check out the tips on this page)

Step 6: Delete the email

Step 6: Log in with your email address and password

Generating a Strong Password
  • Do not use the same password for multiple accounts.
  • Do not use a password that is obvious, like your name, names of family members, friends, pets, phone number, year of birth etc.
  • Use a combination of uppercase and lowercase letters, numbers and special characters.
    Your passwords should be at least 8 characters long.
  • Do not use any word that you can find in a dictionary.
  • Do not let your web browser save your passwords, It’s tempting but not secure.
  • Save your password in a safe place. No sticky notes attached to your screen.
  • Make your own password or use the web to create one for you. Here’s a link to a website that will generate a password for you:
How to save your passwords

There are several options when it comes to saving usernames and passwords.

Where and how to save your passwords?

Not a good idea: Memorizing your password is not a good idea. Unless you have a exceptional memory, your password is probably not strong enough.
Not a good idea: Writing your password on a piece of paper.
Better but not advised: Save your password in a Word document or a text document on your desktop.
Best: Use a special program to save all your password. I am going to recommend two programs I like.

Programs that remember your passwords:

LastPass is free program that works on Windows and Mac computers and on mobile devices.
1Password is a paid program that works on Windows and Mac computers and on mobile devices.